Contact Us
We genuinely appreciate you taking the time to reach out to us. Whether you have a question about how our tools work, a suggestion for something new, or simply want to share your experience using White Screen Online, we would love to hear from you. Your feedback plays a big role in shaping this project and helping us make it better for everyone.
How to Reach Us
The best way to get in touch with our team is through email. You can write to us at [email protected]. We read every single email that comes in, and we do our best to respond within 1 to 2 business days. If your message needs a more detailed answer, it might take us a little longer, but we will always get back to you.
What You Can Contact Us About
There is no question too small and no idea too big. Here are some of the common reasons people reach out to us:
- General Questions: If you are wondering how to use a specific tool, such as the dead pixel test, the color accuracy checker, or the backlight uniformity test, feel free to ask. We are happy to walk you through it.
- Bug Reports: If something does not seem to be working the way it should, please let us know. Include details like the browser you are using, the device type, and a short description of what went wrong. Screenshots are always helpful too.
- Feature Requests: Have an idea for a new tool or an improvement to an existing one? We are all ears. Many of the features we have added over time came directly from user suggestions, and we take every request seriously.
- Partnership and Collaboration: If you run a tech blog, YouTube channel, or educational platform and would like to work with us in some way, do not hesitate to reach out. We are always open to collaborations that help more people learn about screen testing and monitor health.
- Feedback and Reviews: Even if you just want to tell us that you found the site useful (or that you think something could be better), we appreciate hearing it. Honest feedback helps us grow.
A Few Things to Keep in Mind
While we wish we could help with every screen related issue out there, there are a few things that fall outside what we are able to assist with. For example, we cannot provide hardware repair services or diagnose problems that require physical access to your device. If you are dealing with a hardware defect, we recommend reaching out to your device manufacturer or a certified repair professional.
Also, please note that White Screen Online is a free tool maintained by a small team. We do not offer phone support at this time, but we are committed to responding to every email we receive. If you have not heard back from us within a few business days, it is worth checking your spam or junk folder just in case our reply ended up there.
We Value Your Input
At the end of the day, White Screen Online exists because of people like you. Every piece of feedback, every bug report, and every feature suggestion helps us build a better product. We started this project because we believed that simple, accessible screen testing tools should be available to everyone for free, and your support keeps that mission going.
So do not be a stranger. Drop us a line anytime. We are real people on the other end of that inbox, and we are always happy to chat.
Response Times
We try to get back to everyone as quickly as possible. In most cases, you can expect a reply within 1 to 2 business days. During busy periods or holidays, response times might be slightly longer. We appreciate your patience, and we promise that your message will not go unanswered.